Contact MimiDocu
Write to us by email and we will answer your message about your account, your payment, or how the website works.
Effective date: September 2, 2026.
MimiDocu is an independent document-preparation service. MimiDocu is not a law firm, does not provide legal advice, does not submit applications to USCIS, and is not affiliated with USCIS or the U.S. government.
How to reach us
Email is the only way to contact MimiDocu. We do not have a phone line or a live chat.
support@mimidocu.comWhat we can help with
- Problems signing in or verifying your email address
- Questions about a payment or a duplicate charge
- Trouble opening or downloading your prepared form or checklist
- Questions about how a step of the questionnaire works
- Requests to delete your account information
What we cannot help with
MimiDocu is an independent document-preparation service. MimiDocu is not a law firm, does not provide legal advice, does not submit applications to USCIS, and is not affiliated with USCIS or the U.S. government.
- We cannot tell you which form, benefit, or strategy to choose
- We cannot tell you what to answer on your application
- We cannot check the status of a case with USCIS or speak to USCIS for you
- We cannot promise any result on your application
For questions about your case
For legal questions, please speak with a licensed immigration attorney or an accredited representative. Blank immigration forms are available free of charge from USCIS at uscis.gov.